Showing posts with label doorstep collection. Show all posts
Showing posts with label doorstep collection. Show all posts

Tuesday, 10 July 2012

Pain and its Place


American road racing cyclist and seven times winner of the Tour de France Lance Armstrong once said, “Pain is temporary, it may last a minute, or an hour, or a day, or even a year but eventually it will subside and something will take its place.  If I quit, however, it lasts forever” and despite a substantial helping of painfully damaging cyber bullying this week, giving up, although tempting, has never been an option.

In the last twenty four hours I have,

·        Sent three hundred and forty six emails explaining my hotmail account has not only been hacked but had my contact list hijacked as well.

·        Contacted Hotmail Abuse to report the distress I have endured at the hands of a cyber bully and supplied my tormentor’s message source code.

·        Spoken to the Headmaster at my children’s school to warn him of the potential for fallout from the offensive spam reaching both him and my children.

In addition I have,

·        Co-ordinated and ordered beverages to stock a bar for 150 people at the Friends Summer ball.

·        Compiled, commissioned and printed, 150 tickets, along with menus, bar lists and table names.

·        Encouraged, cajoled and begged inordinate numbers of parents, staff and hangers on to assist in the transforming of a speech day marquee into and tasteful venue for a summer ball.

·        Observed both  my older daughters and my mother try on every ball gown available on our high streets, dress agency rails and within the wardrobes of generous friends.

·        Altered and reworked a beautiful ball gown my thirteen year old daughter was given into something she is now happy with.

·        At no extra cost, completely redesigned and reworked a ball gown for myself which I originally paid the princely sum of £2.00 for in a sale.

I have also,

·        Written yet more letters to Lloyds Banking Group's debt collection agency explaining it is against regulatory guidelines to threaten court action and the instruction of doorstep collectors when a case is the subject of a Financial Ombudsman Service complaint.

·        Written to the previous Community President and the apartment complex administrators to point out sending abusive spam, which includes their own correspondence, to everyone on a debtors contact list is inappropriate behaviour for someone elected to hold this position

·        Scoured the Internet and picked the brains of anyone would listen for information on what constitutes cyber crime.

On top of this I have ,

·        Packed four suit cases for a ten day break which will start immediately after I've cleared the marque of all things associated with our Friends event

·        Cleaned the house and restocked the fridge for my seventeen year son who wishes to be left behind

·        Assembled mattresses and prepared bedding and for nine extra overnight guests who wish to crash at my house after the summer ball.

Although frenetic activity at this level has left me little time to read or write anything on the subject of Libor rate manipulation, Farepak victims or HBOS skulduggery, it has meant,

·        The arrangements are now finalised for the best attended fund raising summer ball the school has enjoyed in years.

·        All the women folk in my family will be resplendent in their affordable ball gowns regardless of the individuals respective personal budgets.

·        My husband, my youngest two children and I will be able to take up my father in laws generous “all expenses paid” offer of a holiday in his Spanish apartment 24 hours after the ball

And,

·        According to Hotmail, cyber bullying may actually have a consequence for those who choose to practise it.

While it is evident my One Angry Man will never appreciate I am without concern at being publically exposed as financially bereft, it is clear he is also unable to comprehend both I, and Hotmail Customer Services, wish to avoid judgemental and inappropriate comments hurting my children. However, my short lived but none the less excruciating discomfort has brought the very welcome support of friends, family and an ever increasing number of sympathetic Life After Debt readers while their encouragement has allowed me to hope that, one day, I will finally celebrate a financial future free from both the wrath of cyber bullies and the avarice of Lloyds and HBOS.

In the words of Lance Armstrong, “When you think about it, what other choice is there but hope? We have two options, medically and emotionally: give up, or Fight Like Hell”.

I know which road I plan to take.

Tuesday, 12 April 2011

Jeremy, Me and Lloyds TSB

"Banks are a danger to any economy"  a guest on Newsnight recently declared. This statement followed news the government funded Independent Commission for Banking will be announcing regulatory proposals aimed to avoid a repeat of the September 2008 banking crisis. Unsurprised to hear Jeremy Paxman could not persuade any bankers, including 43% taxpayer own Lloyds TSB Banking Group, to debate proposed banking guidelines, I am nothing short of amazed, if my case is anything to go by, if he ever manages to extract any form of meaningful communication from them at all. 

The lack of response to Jeremy Paxman's requests has only strengthened my belief there is little hope I will ever achieve any kind of dialogue with anyone within the Lloyds banking Group however hard I try. To date they have ignored all mine and the CAB's efforts to inform them of our unfortunate position and even my doctor's letter referring to my husband suicidal thoughts has secured no respite from their daily threats. I can only assume the LLoyds TSB's executives to whom I repeatedly write asking for respite from this bombardment have elected to willfully disconnect from the everyday world. It seems clear the financial distress of the individual has no interest to those enjoying comfortably appointed Ivory Towers from which to focus on next year's bonuses

Having never been "won't pays" but now, to our great shame, "can't pays" I find it incomprehensible a bank, who has itself been rescued from the brink of financial ruin, is now so unprepared to offer us a lifeline of any sort. While the government, via the tax payer, has seen fit to cover the debts of HBOS to aid economic recovery, for the individual with his back against the wall, banking giants Lloyds TSB and HBOS are compassionless. Thankfully for us they are the exception  rather than the rule. All other creditors have now written off our debts and wished us well in our endeavours for the future. In contrast both Lloyds TSB and HBOS have picked up the very pistol which was once pointing at them, given the order to take aim at my husband and I, and for the past two and a half years, left us on death row, waiting for their final order to fire. 

I can't help wondering if Jeremy Paxman is unable to encourage them to communicate, then how the devil can I?